FREQUENTLY ASKED QUESTIONS
We strive to make the displayed images as accurate as possible. However, there may be slight variations in color or details due to lighting or screen settings.
We accept payment via credit cards (Visa, MasterCard), PayPal, and cash on delivery (in certain countries).
Yes, we offer international shipping to many countries worldwide. You can check the available shipping options during checkout.
You can modify or cancel your order within 24 hours of placing it. After 24 hours, modifications or cancellations cannot be made.
Shipping time varies based on location and the selected shipping method. Local shipping usually takes 3 to 7 business days, while international shipping may take 10 to 25 days depending on the destination.
SOME FREQUENTLY ASKED QUESTIONS
Once your order has been placed, you cannot change the delivery address.
To place an order on 24S, you can either sign up or proceed to checkout as a guest.
Anyone present at the exact delivery address can receive the order. The carrier will obtain the recipient's signature.
Orders cannot be delivered to a different address from the one informed when placing your order (e.g. neighbor, service point) if you didn’t allow it.
Once your order is placed, you can no longer change the delivery address.
It is possible to schedule a delivery to your workplace.
All credit and debit card holders are subject to validation and authorization by the card issuer to maintain security. To process the payment of your order, you will be invited to enter you card details, the expiration date and the last 3-digit security code (CSC). If your payment has been declined by your card issuer, then you’ll need to place your order again.
Every delivery location is possible: hotels, work, holidays residence and hospitals.
Only post boxes are not eligible.
